In the Current View area, click View Settings.Ĭlick Filter, and then review the following tabs tabs for any selections that could filter out specific messages:įor more information about how to create, change, or customize folder views in Outlook, go to the following Microsoft Office websites. To change the view options in Outlook, follow these steps. View options will vary slightly, depending on the version of Outlook that you are using. However, some of the more common filtering options are as follows: Therefore, to resolve this issue, change the filtering options in some way.įiltering options vary. The items are not actually deleted but are being filtered from view in some way. This issue occurs if a filter was applied to the default view settings of the Outlook folder. The e-mail retention policy set in an e-mail client (like Outlook or Apple Mail) or for G-Suite accounts (a domain NOT gmail. Though its interface hasn’t changed much in the last few years, Google’s Gmail property has continued to grow and now has over 1 billion active users. This occurs either immediately or after a set, consistent time period. Some or all items disappear from a given folder in Microsoft Outlook. If you're not sure about exact words or details, leave the fields blank. Enter some information that’s in the missing email. Outlook 2016 Outlook 2013 Microsoft Outlook 2010 Microsoft Business Productivity Online Dedicated Microsoft Business Productivity Online Suite Federal Outlook for Office 365 Outlook 2019 More. Click the All Mail drop down, then select Mail & Spam & Trash.

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